Frequently Asked Questions

Do you have another question? Email it to congress@emhicglobal.com

Registrations are now open, for more information visit this page

Yes. Speakers receive a discounted registration rate. Please refer to this page for more information on registration prices.

The dress code for the full event — including the conference, welcome function, and gala dinner is business or business casual.

Yes. Valet parking is available at The Westin Harbour Castle (daily fee applies, subject to availability).
Several nearby self-park lots are also available — details are here.

Please email nicky@emhicglobal.com and we can check this for you.

For privacy reasons we cannot share attendee contact details. However, you will be able to view the list of delegates on the mobile app which shows job title and organisation.

Yes, substitutions are permitted. Please notify us by email with the new attendee’s details prior to the event so that we can update their name in the system to ensure they have a
name badge.

Email kim@emhicglobal.com for current availability.

If you are unsure about your membership status, please contact us at nicky@emhicglobal.com and we’ll be happy to confirm.

Refunds are no longer available. However, you may transfer your registration to another person at no additional cost. To arrange a transfer, please email kim@emhicglobal.com. For more information, please see our Cancellation Policy.

Yes, we will have a photographer taking still images of some (not all) speakers and crowd shots during the event.  All award winners at the Awards Dinner on Thursday 20 November will be photographed.

Yes, as this is a hybrid event that has virtual attendees, we are filming all sessions.  The footage will be output in 90 minute session blocks.  If you want footage of a single speaker, this could be arranged at your own cost (we would need to arrange for Encore AV in Canada to edit the footage for you to supply this after the event).  To request this, please email kim@emhicglobal.com.